Returns Policy
Our objective at EJSTYLE is to ensure you pleased with your purchase. Return and Exchange are only for Manufacturer fault. Strictly NO size exchange as each product is given with a measurement chart for references. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Please note that we DO NOT offer exchange. All return items will be refunded in STORE CREDIT. When return, please make sure the item is still UNWORN, UNWASHED, and in UNALTERED condition with ALL TAGS ATTACHED. We cannot accept returns that have been torn, soiled or damaged due to incorrect washing or use.
We DO NOT accept any return from the third party EXCEPT from our EJ STYLE AGENT. Returns must be shipped out within 14 days of receiving your order along with the Return Form provided. Buyer bears the cost of shipping the item back to us yet we will absorb the postage fee for the next delivery via the STORE CREDIT. We also DO NOT accept any RETURN or EXCHANGE from Sales Item purchasing.
STORE CREDIT with unlimited validity will be refunded 100% (inclusive postage fee amount) to enable you to purchase your ideal item again. STORE CREDIT is valid to be used ONCE ONLY. Item bought with STORE CREDIT cannot be returned again. Please note that item bought online cannot be exchanged at boutique as well. For more question do not hesitate to email us. Please email us at enquiry.ejstyle@gmail.com regarding the return matters.